250 Hamilton Avenue, 7th Floor Palo Alto, CA 94301
Telephone:
Phone: 650-329-2667 Fax: 650-329-2297
Hours:
Mon-Thu 7:30-5:30pm Fri 8-5pm (Closed Alt Fri)
Service Efforts and Accomplishments
The Auditor's Office issues the annual Service Efforts and Accomplishments report for the City of Palo Alto. The report is intended to be informational. It provides data about the costs, quality, quantity and timeliness of City services. It includes a variety of comparisons to other cities, and the results of a citizen survey. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to strengthen public accountability, improve government efficiency and effectiveness, and support future decision-making.
Service Efforts and Accomplishments Report 2006-07 This is the City Auditor’s fifth annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future. The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). Revision Date: 01/10/2008
Service Efforts and Accomplishments Report 2005-2006 with Citizen Survey Results This is the City Auditor’s fifth annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future. The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). Revision Date: 12/18/2006
Service Efforts and Accomplishments Report 2004-2005 with Citizen Survey Results This is the City Auditor’s fourth annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future. The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). Revision Date: 02/01/2006
Service Efforts and Accomplishments Report 2003-2004 This is the City Auditor’s third annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future. Revision Date: 02/07/2005
2003-2004 Citizen Survey Results Appendix A&B The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). Revision Date: 02/07/2005
Service Efforts and Accomplishments Report 2002-2003 with Citizen Survey Results This is the City Auditor’s second annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future. The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). Revision Date: 01/01/2004
Service Efforts and Accomplishments Report 2001-2002 This is the City Auditor’s first annual Service Efforts and Accomplishments report for the City of Palo Alto. Our goal is to provide the City Council, staff, and the public with an independent, impartial assessment of past performance to help make better decisions about the future. Revision Date: 01/01/2003
