City of Palo Alto Homepage
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Contact Us
Location:
250 Hamilton Avenue
Palo Alto, CA 94301
Telephone:
Phone: 650-329-2161
Fax: 650-329-2154
Hours:
Mon-Thu 7:30-5:30pm
Fri 8-5pm (Closed Alt Fri.)
Rebates and Programs

The City of Palo Alto has a wide variety of efficiency and conservation programs for residential and business customers.  Click the links in the header above to go directly to the programs for residents or businesses, or look below to find information on programs for all customers.
Solar Water Heating Program
Solar Water Heating systems are a cost-effective way to generate hot water for your home or business. The fuel they use—sunshine—is free.
[more]
Photovoltaic (PV) Partners Program

CPAU customers can get rebates for installing solar photovoltaic (PV) systems.
( pv forms and downloads )
[more]

PaloAltoGreen Program
The affordable way to support 100% clean wind and solar power. 
( visit the paloaltogreen home page )
[more]
SMART Energy Rebate Program
The Palo Alto residential SMART ENERGY PROGRAM offers rebates for energy efficient items.
( smart energy rebate program forms and downloads )
[more]
Water Saving Tips
Over 50% of your summer water use occurs outdoors in your landscape. Here's how to reduce your water bill.
[more]
Utility Rate Schedules and Service Fees Effective July 1, 2008
New utility rates for electricity, natural gas, water, refuse, storm drains, and connection fees
( Visit the utility home page )
[more]
Home Energy Analysis
Use this online energy analysis tool to identify the best way to save energy in your home.
( Home Energy Analysis )
[more]
Refrigerator Recycling Program
Let us pay you $35 to remove your older running refrigerator, taking this high energy user out of service permanently.
[more]
Water Conservation Programs - Commercial
Business Water Conservation Programs.
[more]
Water Conservation Programs - Residential
Conservation Programs for our Residential Customers.
( visit the utilities rebates and programs page )
[more]
Automatic Bank Draft Program
Fast, convenient, and simple!
Bill payments made easy. Take advantage of our Automatic Bill Payment service, also known as "Bank Drafting."
( utilities forms and downloads )
[more]
Energy Efficiency Results in Palo Alto
Read the summary report on achieved energy savings from Palo Alto and other California publicly owned utilities.
[more]
Business New Construction Rebate Program
Palo Alto’s Business New Construction (BNC) program is for new construction and renovation/remodeling.
[more]
Commercial Fiber Service
Current information on new fiber-ready properties, new backbone segments and splice points on our network and other system improvements.
[more]
Landscape Efficiency Standards
The Palo Alto Municipal Code incorporates a set of standards that are applied to any new or renovated landscape for commercial, industrial, multi-family common area, or City Facility projects with 1500 square feet of landscaped area. The Code requires that these plans meet the requirements of The City of Palo Alto Landscape Water Efficiency Standards before a building or grading permit is issued.
[more]
Utility Safety Information
Find out how to safely respond to common household situations and potential electric, natural gas, water, and sewer emergencies.
( visit Utilities Publications )
[more]
Utilities Contacts
View contact information, address info, or order a Utilities emergency contact refrigerator magnet.
[more]
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