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If you are currently experiencing an emergency, dial 911 immediately.

This contact list provides emergency preparedness/non-emergency phone and e-mail information for public safety services in Palo Alto.

NameDepartmentFull AddressPhone 1EmailDescription
Abandoned Vehicles: HotlinePolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2258pd@cityofpaloalto.orgUse Hotline to report a vehicle you believe to be abandoned
Accident (Vehicle): Reporting & CommunicationsPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2413pd@cityofpaloalto.orgOr contact Police Desk at 329-2406
Adult Entertainment EstablishmentPolice275 Forest Avenue, Palo Alto, CA 94301(650) 329-2147

Alarms: FireFire250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2184fire@cityofpaloalto.org
Alarms: PolicePolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2406pd@cityofpaloalto.orgAlso Intrusion Alarms, Police Dept, 329-2130
Animal Services: General (Licenses, Adoption)Police3281 E. Bayshore Road, Palo Alto, California 94303(650) 496-5971pd@cityofpaloalto.orgOpen Monday -- Saturday, 11:00am - 5:30pm; closed 9/80 Fridays and holidays.``After-hours emergency, 329-2413
Animal Services: Spay & Neuter ClinicPolice3281 East Bayshore Road, Palo Alto, CA 94301(650) 496-5933pd@cityofpaloalto.orgMonday - Saturday 11 am to 5:30 pm
Asbestos - Disposal (Fire Department)Fire250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2347fire@cityofpaloalto.orgAlso Public Works - 496-6980
Ashes - ScatteringPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2406
Ashes from cremation may be scattered on private property - call Police with questions
Bicycle Ordinance/Bicycle Safety/Licensing - FireFire250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2184fire@cityofpaloalto.orgAlso lost/stolen/abandoned - call Police 329-2413``Licensing - Fire Dept, 329-2184``Lockers - Transportation, 329-2136
Bicycles - Found/StolenPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2413pd@cityofpaloalto.org
Block PartiesPolice275 Forest Avenue, Palo Alto, CA 94301(650) 329-2147pd@cityofpaloalto.org
Burglary Investigation - Police DeptPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2248pd@cityofpaloalto.orgAlso burglary prevention @ Police Department, 329-2666
Child Safety Car Seat InspectionPolice275 Forest Avenue, Palo Alto, CA 94301(650) 329-2687pd@cityofpaloalto.org
Child Safety/SafetyPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2666

Citations - ParkingPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2252pd@cityofpaloalto.org
Citations: BicycleFire250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2184

Citations: Equipment Sign OffPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2406pd@cityofpaloalto.org
Code Enforcement - Police RelatedPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2147pd@cityofpaloalto.org
Commercial/Industrial Security - Crime PreventionPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2666

Communications (Police Dispatch)Police250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2413
Dial 911 for emergencies.````Above number is for non-emergencies only.
Concealed Weapon, Application for (Police)Police250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2103pd@city.palo-alto.ca.us
Credit Card Fraud - PolicePolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2559pd@cityofpaloalto.orgAlso 650/329-2371
Crime AnalysisPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2145

Crime Prevention - Neighborhood Watch - PolicePolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2666pd@cityofpaloalto.orgMascots ``Neighborhood Watch``Safety
Dog Licenses: Purchase or RenewPolice3281 East Bayshore Road(650) 496-5971pd@cityofpaloalto.org
Driveways - Vehicle BlockingPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2413
Also, single family home development, Planning 329-2441``Permit for street opening, 329-2441
Earthquake - Emergency Preparedness (Fire Dept.)Fire4000 Middlefield Road, Room D4, Palo Alto (Cubberley Community Center)(650) 617-3197fire@cityofpaloalto.orgBuilding Structure - Bldg., 329-2550; Hotline (for updates) 329-2420
Emergency Services (OES), DirectorFire3750 Middlefield Road, Palo Alto (Mitchell Park)(650) 617-3164oes@cityofpaloalto.orgLocated at Mitchell Park Library
False Alarm - Police Dept.Police275 Forest, Palo Alto, CA 94301(650) 329-2130pd@cityofpaloalto.orgPayments - Revenue Collections, 329-2318
Filming on City Property - PolicePolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2103pd@cityofpaloalto.org
Fire HydrantsFire250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2184
Call regarding leaking hydrant, street reflectors for hydrants, or hydrants requiring maintenance or paint.
Fire: Department Of - Nick Marinaro, Fire ChiefFire250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2184fire@cityofpaloalto.org
Fraud - Police Dept.Police250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2559
Also for fraudulent documents
Fuel Tanks - Spills / LeaksFire250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2184
Also emergencies, 9-1-1
Gardener's License - Leafblowing - PolicePolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2449pd@cityofpaloalto.orgAlso Bay Area Gardener's Assn (BAGA), 361-8930
Hazardous Materials - Fire DepartmentFire250 Hamilton Avenue, Palo Alto(650) 329-2184fire@cityofpaloalto.orgEnforcement, Environmental Protection, Investigations, Spills, PAMC Title 17 (Storage), Title 15 (Permits)``Also Publc Works for Household Drop-Off, 496-6980; Photo Finishing and Silver, 496-6932
Impounded Vehicle ReleasePolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2406pd@cityofpaloalto.org
Juvenile Officer - PA PolicePolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2219

Liquor LicensePolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2147

Lost and Found - Police Dept.Police250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2406pd@cityofpaloalto.org
Missing Persons - Palo Alto PolicePolice275 Forest Avenue, Palo Alto, CA 94301(650) 329-2558pd@cityofpaloalto.org
Moving Violations - ReportingPolice275 Forest Avenue, Palo Alto, CA 94301(650) 329-2413pd@cityofpaloalto.orgAlso questions, 329-2687
Noise Ordinance - Police Watch CommanderPolice275 Forest Avenue, Palo Alto, CA 94301(650) 329-2142pd@cityofpaloalto.orgIncludes leaf blowers. Also Palo Alto Airport, 856-7833; Tower, 856-1277
Operation ID (Police Dept.)Police250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2666pd@cityofpaloalto.org
Overnight Parking Ordinance - PolicePolice275 Forest Avenue, Palo Alto, CA 94301(650) 329-2413

Parades (Permits & Filming)Police275 Forest Avenue, Palo Alto, CA 94301(650) 329-2459pd@cityofpaloalto.org
Paramedics - BillingPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2318pd@cityofpaloalto.orgAlso billing re Fire Dept, 329-2532
Picketing (Permit/Rules)Police275 Forest Avenue, Palo Alto, CA 94301(650) 329-2142pd@cityofpaloalto.org
Police - Evidence/PropertyPolice275 Forest Avenue, Palo Alto, CA 94301(650) 329-2406

Police - Fireamrs/Concealed Weapons - RegistrationPolice275 Forest Avenue, Palo Alto, CA 94301(650) 329-2103

Police: Department Of - Lynne Johnson, ChiefPolice275 Forest Avenue, Palo Alto, CA 94301(650) 329-2115pd@cityofpaloalto.org
Property Damage (Police)Police275 Forest Avenue, Palo Alto, CA 94301(650) 329-2406

PushcartsPolice275 Forest Avenue, Palo Alto, CA 94301(650) 329-2147
Above number for pushcarts on City streets````For Civic Center Plaza, 463-4900````For private property, 329-2441
Radar Enforcement (Police Dept.)Police275 Forest Avenue, Palo Alto, CA 94301(650) 329-2683pd@cityofpaloalto.org
Residential SecurityPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2666

Ride-Along Program (Police)Police250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2406pd@cityofpaloalto.orgAlso scheduling, 329-2508
San Andreas Fault/EarthquakesPlanning & Community Environment250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2550
Also direct earthquake questions to the Office of Emergency Services (Fire Department) at 617-3197.
Sexual Assault (Police)Police250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2413pd@cityofpaloalto.orgAlso recorded information, 408/299-2101``YWCA Rape Crisis Center, 493-7273
Shoreline - Noise Complaint (Recorder)Police250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2631pd@cityofpaloalto.orgAlso 'Abate Shoreline Amphitheatre Noise', James Lewis, P.O. Box 5012, Palo Alto 94303 (326-9563)
Smoking Ordinance - Police (Enforcement)Police250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2147pd@cityofpaloalto.orgLegal, Attorney's Office, 329-2171; Copy of Ordinance, Clerk's Office, 329-2571
Solicitation PermitPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2147

Street Closure - Residential Block PartyPolice275 Forest Avenue, Palo Alto, CA 94301(650) 329-2147pd@cityofpaloalto.orgAlso for Construction Closure, call Public Works - 329-2325``Parades, filming, other - 329-2459``Permits, Police 329-2147
Taxi Operator ApplicationPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2147

TransientsPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2413
Emergency 9-1-1
Truck Route InformationPolice250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2683pd@cityofpaloalto.orgAlso Transportation, 329-2520
Volunteer Program - Animal ServicesPolice3281 East Bayshore Road, Palo Alto, CA 94301(650) 496-5989pd@cityofpaloalto.orgAlso Crime Prevention, 329-2524; Human Services, 329-2388; Library, 329-2562; Police, 329-2524; Recreation, 329-2380; Storm Drain Stenciling, 329-2598
Weed AbatementFire250 Hamilton Avenue, Palo Alto, CA 94301(650) 329-2184
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